After emailing my local MP around 5 weeks ago, I have had a reply in the form of an official letter from her through the House of Commons, which states:
Dear Mr Watson,
Thank you for your recent emails concerning the problems you have been experiencing with the Security Industry Authority (SIA). I apologise for the delay in replying.
I appreciate the importance of this issue, and I understand your frustration at being unable to receive a satisfactory response from the SIA.
I have therefore written on your behalf to Mike Wilson, Chief Executive of the SIA, and Meg Hillier MP, Parlimentary Under Secretary of State for Identity at the Home Office, and I will write to you again when I receive a reply.
With regard to the problems you have experienced updating your address details, I have had success contacting the SIA on similar problems in the past, and would be happy to do so on your behalf. Please contact my constituency office if you would like me to make any such representations.
Yours sincerely
Helen Goodman
Step one - Make local MP aware: Complete
Step two - Make a difference: Pending
Showing posts with label complaint. Show all posts
Showing posts with label complaint. Show all posts
Thursday, 28 February 2008
Thursday, 7 February 2008
And so it begins....
Around 20 minutes ago, I received a phonecall from the office of Helen Goodman, my local MP.
I telephoned her office yesterday to speak about the problems Ive personally been having with the SIA, and to confirm the receipt of my email about the state of the security industry as a whole that I sent to her 2 weeks ago.
I was told, that the email is being looked into and that I would receive a reply within the next week, and that my problems with the SIA should be put to her as a letter of complaint about the way I have been treated by them over what is actually a trivial matter, but its the way they have gone about it, and the principal of the thing that annoys me the most.
So, here is where it begins.
Within the week I will have a reply from my local MP as to what her views are on the problems we in the security industry are experiencing, and hopefully something may be looked into by the powers that be for a solution to it all.
Lets just wait and see....
I telephoned her office yesterday to speak about the problems Ive personally been having with the SIA, and to confirm the receipt of my email about the state of the security industry as a whole that I sent to her 2 weeks ago.
I was told, that the email is being looked into and that I would receive a reply within the next week, and that my problems with the SIA should be put to her as a letter of complaint about the way I have been treated by them over what is actually a trivial matter, but its the way they have gone about it, and the principal of the thing that annoys me the most.
So, here is where it begins.
Within the week I will have a reply from my local MP as to what her views are on the problems we in the security industry are experiencing, and hopefully something may be looked into by the powers that be for a solution to it all.
Lets just wait and see....
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